Reference

How We Handle Your Privacy on 644

We collect what we need to run your account, process bKash Nagad Rocket deposits and verify withdrawals. This policy explains what we gather, why we keep it, and how you can ask us to change or delete it.

Account data protectionPayment recordsDevice & session logsCookie noticeYour access rights
644 How We Handle Your Privacy on 644

How We Protect Your Information

We encrypt login credentials and payment data with industry-standard SSL. Session tokens expire after thirty minutes of inactivity. Account passwords are hashed; even our own team cannot read them in plain text. Below are the key practices we follow to keep your data secure and give you control over it.

Data Collection We gather only what we need: your name, phone, date of birth at registration; bKash Nagad Rocket wallet references and amounts when you deposit; device type and IP to prevent fraud. No browsing history outside our platform is tracked.
Cookies & Tracking We set a session cookie to keep you logged in and a language-preference cookie. Game studios—Evolution, Pragmatic Play—may use their own cookies when you launch a table or slot. You can clear cookies in your browser settings anytime; clearing will log you out.
Data Retention Active accounts: data kept indefinitely. Closed accounts: personal details held six years for audit; transaction logs three years for financial compliance. After that period records are anonymised or purged. You can request early deletion; we'll honour it where regulation permits.
Your Rights Request a data export, correction or deletion via live chat, email or account settings. We confirm your identity with your registered phone, process the request, and reply within five working days. Deletion takes up to thirty days to complete across all systems.

Privacy Questions & Data Requests

If you want to see what data we hold, correct a mistake, or ask us to delete your record, reach us through any of these channels. Our compliance team reviews each request and replies within five working days.

Team online

Live Chat

Open the chat widget in the lower right corner of any page. Privacy requests go straight to our data-protection queue; you'll receive a ticket reference within minutes and a full reply within five days.

Email Support

Send your request to support@644 with the subject line 'Privacy Request'. Include your registered phone number so we can verify your account. Expect a reply acknowledging receipt within twenty-four hours.

Account Settings

Log in, tap the profile icon, then Privacy & Data. From there you can download a copy of your account information, update your contact details, or submit a deletion request that our team will process manually.

Privacy Policy Questions

We ask for your full name, mobile number, date of birth and a password. When you deposit via bKash Nagad or Rocket we log the transaction reference and amount. We also record your device type and IP address to prevent duplicate accounts.

No. Payment is completed inside your own wallet app; we only receive the transaction reference number and confirmation. Your wallet credentials never pass through our system and we do not store them.

Personal details are retained for six years after closure to meet audit requirements. Transaction records stay on file for three years under financial regulation. After those periods the data is anonymised or deleted. You can request early deletion by contacting support.

Yes. Log in, go to account settings, then Privacy & Data, and tap Download My Information. The export includes registration details, deposit and withdrawal history, session logs and any support tickets. The file is ready within a few minutes.

We set a session cookie to keep you logged in and a language cookie. Game providers—Evolution, Pragmatic Play—may add their own when you launch a title. You can clear cookies in your browser; doing so will log you out and reset preferences.

We share transaction details with bKash Nagad Rocket to process payments, with game studios to launch your session, and with our fraud-prevention partner to verify accounts. We do not sell data to marketers. All sharing follows standard data-protection practices and SSL encryption.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.